Privacy Policy

1. Commitment to Your Privacy

SADIA - Animal Health is committed to respecting the privacy of its users and ensuring the utmost protection and confidentiality of the personal data collected during the provision of our services in Guinea-Bissau.

2. Information We Collect

We only collect the information strictly necessary to provide adequate veterinary services and account management:

• Owner Data: Full name, email address, phone number, geographic location (for home visits), and encrypted password.
• Pet Data: Pet name, species, breed, age, sex, weight, allergies, vaccine records, and consultation history.
• Usage Data: IP address, browser type, pages visited, and session data to ensure platform security.

3. Purpose of Data Processing

Your personal data and your pet's data are used exclusively to:

• Manage account creation and system authentication.
• Book and confirm veterinary appointments in clinics or at home.
• Keep the Electronic Health Card and medical history up to date.
• Send automatic reminders for vaccines, medications, and appointments.
• Process transactions and issue digital receipts.

4. Data Sharing with Third Parties

SADIA does not sell or rent your personal data to third parties. Information sharing only occurs in the following situations:

5. Information Security

We implement strict technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. All communications are protected by SSL/TLS encryption and passwords are stored using secure hashing algorithms (password_hash).

6. Your Rights

As a data subject in Guinea-Bissau, the user has the right to:

• Access and review all personal data stored on SADIA.
• Correct or update inaccurate information in your profile.
• Request the permanent deletion of your account and associated records.
• Revoke consent for receiving promotional notifications at any time.